Health Outreach Specialist I, 5/6, 65880 career at WellPoint in Atlanta

WellPoint is currently seeking to employ Health Outreach Specialist I, 5/6, 65880 on Wed, 20 Mar 2013 11:40:18 GMT. WellPoint is one of the nations leading health benefits companies and a Fortune Top 50 company. At WellPoint, we are dedicated to improving the lives of the people we serve and the health of our communities. WellPoint strives to simplify the connection between health, care, and value for our customers. Bring your expertise to our innovative, achievement-driven culture, and you will discover...

Health Outreach Specialist I, 5/6, 65880

Location: Atlanta Georgia

Description: WellPoint is currently seeking to employ Health Outreach Specialist I, 5/6, 65880 right now, this career will be placed in Georgia. For detail informations about this career opportunity kindly read the description below. WellPoint is one of the nations leading health benefits companies and a Fortune Top 50 company. At WellPoint, we are dedicated to improving the lives of the peop! le we serve and the health of our communities. WellPoint strives to simplify the connection between health, care, and value for our customers.

Bring your expertise to our innovative, achievement-driven culture, and you will discover lasting rewards and the opportunity to take your career further than you can imagine.

Health Outreach Specialist I

Provides initial contact between Disease Management Program and specific identified members. Under direct supervision, conducts outbound motivational calls to eligible members to provide information regarding program benefits.

Primary duties may include, but are not limited to:
Conducts disease management survey via telephone and gathers appropriate member information.

Persuades members to participate in the Disease Management Program by providing information about the program, outlining member benefits and explaining available services.

Handles inbound calls as needed! .

Records call details and adjusts call scripts as ne! eded based on client requirements.

Directs member inquiries to appropriate Health Coach or Nurse Health Coaches.

Job Qualifications

Requires high school diploma or the equivalent

6 months experience in a telesales or phone role demonstrating ability to influence customers/members; or any combination of education/experience, which would provide an equivalent background.

Computer proficiency and the ability to follow defined policies and protocols required.

Knowledge of company products, services and benefits preferred.

WellPoint is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine, and is a 2012 DiversityInc magazine Top 50 Company for Diversity. To learn more about our company please visit us at www.wellpoint.com/careers . EOE

Once an offer is accepted, all external applicants are subject to a background investigation
and if appropriate, drug testing. Offe! rs of employment shall be contingent upon
passing both the background investigation and drug testing (if required).

• Current WellPoint associates: All referrals must be submitted through the formal

associate referral process on WorkNet. Official guidelines for the associate referral
program can be found in My HR.

• WARNING: Please beware of phishing scams. Our company will never ask

you for bank account information when you are applying for a job.

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If you were eligible to this career, please email us your resume, with salary requirements and a resume to WellPoint.

If you interested on this career just click on the Apply button, you will be redirected to the official website

This career starts available on: Wed, 20 Mar 2013 11:40:18 GMT

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