Client Service Manager Mid Atlantic
Location: Atlanta Georgia
Description: Xenex is presently looking of Client Service Manager Mid Atlantic right now, this job will be placed in Georgia. For complete informations about this job opportunity please give attention to these descriptions. About Us:
Xenex Healthcare Services LLC ("Xenex" or the "Company") is an San Antonio, Texas-based company that has developed a portable device which uses xenon pulse! UV to deliver the fastest, safest, and most effective method of hospital room disinfection available in the world today. The Xenex device quickly disinfects all major classes of microorganisms on the high-touch surfaces in a room, including all viruses, bacteria and bacterial spores â€" proven using independent lab verification on over 21 microorganisms and over 1,200 samples.
The Xenex system is extremely cost-effective and with eliminated infections, the use of Xenex represents a very high return on investment for the hospital customer. And operationally, Xenex can completely disinfect a hospital room with only a slight increase, or even a decrease, in total patient turnover time.
Hospital infections are the fourth leading cause of death in the United States and account for 50% of all medical complications, resulting in an estimated $40 billion of additional healthcare expenses annually. In the U.S. each year, more people die from hospital infections than from AI! DS, breast cancer, and auto accidents combined.
The Xenex ! system for hospital disinfection is well positioned to revolutionize the healthcare industry and become the standard method for the advanced cleaning of the patient environment. Our company is rapidly growing and currently seeking highly motivated, energetic and experienced individual who has the desire and commitment to succeed in the highly competitive, medical device industry.
Role:
The Xenex Client Care Manager represents the face of Xenex to our customers. You will be the single point of contact to our customers. Make a difference by helping our customers decrease their disinfection rates at hospitals. This person is responsible for ensuring delivery of a compelling Xenex experience for assigned clients, including trials, studies and expanding usage of the device. You will work with all stakeholders in the customer organization, including IC, EVS and Administration to ensure all goals are clearly understood and achieved. This role will define and ex! ecute the strategy for each account to ensure maximum usage of existing and new devices. We are a growing company and you will have significant impact in this role - impact to the company, to the hospitals, and to the patients.
Responsibilities:
Ø Conduct initial assessment and create implementation plan and supporting documents
Ø Establish relationship with hospital executive, IC leadership and EVS management - ensure hospital execs have stake in the implementation.
Ø Develop training and certification material to aid in the training of hospital staff regarding Xenex equipment and the broader infection control best practices.
Ø Devise plan for most efficient utilization of existing and new devices within each account
Ø Monitor execution of Xenex Utilization Plans
Ø Assist sales team where needed for evaluations in region
Ø Define Primary metrics aligned with customer goals
Ø Capture sales discovery/handoff information!
Ø Quarterly reports and review with hospital management
! Requirements:
Ø Proven customer-centric attitude
Ø Ability to flex communication style to various audiences
Ø Experience with cooperative conflict resolution and confrontational situations
Ø Strong work ethic, demonstrating a commitment to details, organization, and time management skills
Ø Experienced implementing medical devices or technologies within hospitals
Ø Experience interfacing with a broad spectrum of hospital employees ( Drs, nurses, administrators, environmental service)
Ø Experience in managing service level agreement contracts within hospital setting
Ø Excellent understanding of infection control issues and methods
Ø Excellent verbal and writing skills â€" Spokesperson capability
Ø Bachelors or Masters degree and preference for Nursing, Biology, Microbiology, Chemistry degrees preferred.
Ø Knowledgeable of MS Office
Ø 5-7 years of experience
Ø 50% travel
Location: Home base at ! your own office. However, travel and frequent visitation to the client site within the assigned region will be 50%. Can be located in North East, West Coast, Mid-West, or Mid-Atlantic States.
- .
If you were eligible to this job, please email us your resume, with salary requirements and a resume to Xenex.
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Thu, 11 Jul 2013 04:03:04 GMT
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.